The application is custom built in support of the Carlyle Stone Mountain (CSM) Core Buy Back program. Please refer to POM-410 on core return procedures. Also POM-407 for Carlyle Compressor Out of Warranty Exchange Program.
In 2018, we added a Rebuilt Compressor program (currently COPELAND only) please reference POM-415 Totaline Copeland Semi-Hermetic Core Return Procedure for additional policy details. The interface for this program has a yellow sidebar, different part set & different warehouse to return the cores.
Distibutors with eligibility to this application return Semi-Hermetic compressors to CSM for credit. The application is specific to handling CBP/US & CCRP customers because of the payment processes.
The big picture processes vary but here's an idea of one way.