Steps to import new contacts:
-
Fill in the information needed.
Upload the excel file.
Review the preview screen for the import results. It will display the incoming contacts and there statuses should you proceed with the import.
If the import looks correct, then click on proceed. Otherwise, you have the option to click back to reattempt your upload.
If there is data in the status of Will be held, you will have the ability to choose Manage held contacts to manually assign to partner and locations.
Should imported contact data be held, at some point you will need to manually assign it. To do this, you would:
click on Partners > Bulk Import/Export > Imports > Manage Held Contacts
select Manage Held Contacts
select and show the batch file of the held contacts you wish to assign
check off the contact, choose the partner from the dropdown, and click proceed.