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====== Contact Tech Support ====== | ====== Contact Tech Support ====== | ||
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+ | ==== Password Issues ==== | ||
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+ | NOTE: UTC compliance rules are in effect. You must change your password every 3 months. If you have not logged on the system within 3 months, then you may be redirected to [[https://www.rcdchannel.com/index.cgi?m=usernamef| I forgot my password link]]. The purpose of this process is that someone must verify you are current employee seeking access. You should receive an email with a link in it so you can setup your own password. | ||
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If you are a Distributor and have had access to the system in the past, please use the [[https://www.rcdchannel.com/index.cgi?m=usernamef| I forgot my password link]] first. These emails are directed to someone specific to re-issue you a temporary token for access. Second, please email [[[email protected]]]. Be specific about who you are, your username and what you are trying to accomplish. | If you are a Distributor and have had access to the system in the past, please use the [[https://www.rcdchannel.com/index.cgi?m=usernamef| I forgot my password link]] first. These emails are directed to someone specific to re-issue you a temporary token for access. Second, please email [[[email protected]]]. Be specific about who you are, your username and what you are trying to accomplish. |