other_rc_processes_faq
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| + | == Other RC Processes FAQ (for C10 Users) == | ||
| + | == Return Materials == | ||
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| + | All damages need to follow the Return Materials process under the C10 login. | ||
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| + | == Combination of Short Ship & Wrong Part Received == | ||
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| + | You should file a short shipment claim inside RCDChannel.com and then in addition reference the part(s) you wish to keep in a manual billing. On the manual claim, you can reference the credit ticket or the Invoice #. | ||
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| + | If you do not wish to keep the part, follow Return Materials process. | ||
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| + | == Manual Billings == | ||
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| + | You can fill out FORM abc123 available in C10. Manual Billing is best choice when you find your scenario does not fit exactly into Credit Request process. | ||
other_rc_processes_faq.txt ยท Last modified: 2019/09/18 18:37 by monica