…to the RCDchannel support wiki.

RCDchannel.com is a portal to various web applications for use by Carrier RCD staff and Totaline distributors. The RCD channel portal is based on the ChannelSUITE system with some customizations to allow it to work with other RCD applications such as the warranty and credit memo systems.

This wiki provides help and documentation on various aspects of the RCDchannel.com portal and related applications. If you don't find what you're looking for, let us know and we'll try to add a new section or improve the existing content in the future.

Hint: the Search box at the top of every wiki page is your friend.

• rcdchannel_faqs – Frequenty asked questions about the features and usage of the TotalineChannel portal
• Help Pages – Context-specific help pages that are linked from the TotalineChannel interface

If you require technical assistance from a mostly-live humanoid, please contact the tech support team