== Other RC Processes FAQ (for C10 Users) ==

== Return Materials ==

All damages need to follow the Return Materials process under the C10 login.


== Combination of Short Ship & Wrong Part Received ==

You should file a short shipment claim inside RCDChannel.com and then in addition reference the part(s) you wish to keep in a manual billing.   On the manual claim, you can reference the credit ticket or the Invoice #.

If you do not wish to keep the part, follow Return Materials process.


== Manual Billings ==  

You can fill out FORM abc123 available in C10.  Manual Billing is best choice when you find your scenario does not fit exactly into Credit Request process.